Accessibility Statement

Last Updated: September 2026

The Memorial Collective Inc., operating as Tribute Art™, is committed to providing an accessible and inclusive digital experience for all visitors, including people with disabilities.

We believe everyone should be able to explore Tribute Art™, learn about our products and services, access important information, and complete purchases as independently and comfortably as possible.

Our Commitment

We are continuously working to improve the accessibility and usability of the Tribute Art™ website and digital experiences.

Our goal is to identify and reduce barriers wherever possible and to follow recognized accessibility practices in areas such as:

• website structure and navigation;
• readable text and colour contrast;
• keyboard accessibility;
• meaningful headings and labels;
• alternative text for important images;
• accessible forms and buttons;
• clear error messages and instructions;
• responsive design across devices;
• accessible product information; and
• compatibility with commonly used assistive technologies.

Accessibility Standards

We aim to align our website with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG), where reasonably possible.

Accessibility is an ongoing process, and we regularly review our website as content, technology, products, and features evolve.

Images & Artwork

Tribute Art™ is a highly visual website, and many of our products are works of art.

Where reasonably practical, we aim to provide descriptive alternative text or supporting written content for meaningful product and artwork images so visitors who use screen readers or other assistive technology can better understand the content being presented.

Decorative images may not always include detailed descriptions where they do not add meaningful information.

Product Information

We aim to present important product information in clear written form rather than relying exclusively on images.

This may include information such as:

• product descriptions;
• dimensions;
• materials;
• ordering requirements;
• personalization options;
• payment information;
• shipping information;
• care instructions; and
• information related to cremated remains.

If you require information in another accessible format, please contact us and we will make reasonable efforts to assist.

Forms & Ordering

We aim to make forms, account features, product selections, and ordering processes as clear and accessible as possible.

Certain personalized products may require customers to upload photographs, answer questions, provide written information, or make detailed selections.

If you experience difficulty completing an online form or order because of an accessibility barrier, please contact us. Our team can provide reasonable assistance with the process.

Digital Products

Certain Tribute Art™ products are delivered digitally.

If you have difficulty accessing a digital product or file because of a disability or accessibility need, please contact us so we can determine whether an alternative accessible format or reasonable accommodation is available.

Third-Party Services

Some areas of the Tribute Art™ experience may rely on third-party platforms or services, including ecommerce, payment, financing, shipping, social media, embedded content, or other technologies.

While we aim to work with providers that support accessible experiences, we do not control the accessibility of third-party websites, applications, or services.

If you encounter an accessibility issue involving a third-party service while using Tribute Art™, please let us know so we can help where reasonably possible and communicate the issue to the applicable provider where appropriate.

Ongoing Improvements

Accessibility is not a one-time project.

As Tribute Art™ grows, we will continue reviewing our website, adding new content, introducing new products, and improving the digital experience.

We welcome feedback from visitors because it can help us identify barriers we may not otherwise be aware of.

Need Assistance?

If you have difficulty accessing any part of the Tribute Art™ website, need information in another format, or require assistance completing an order, please contact us.

We will make reasonable efforts to provide the information, service, or assistance you need in a way that works for you.

Accessibility Feedback

If you encounter an accessibility barrier or have suggestions for improving your experience, please contact:

The Memorial Collective Inc.
Operating as Tribute Art™
Email: sales@tributeart.com

When contacting us, please let us know:

• the page or feature you were trying to access;
• the nature of the accessibility issue;
• the device, browser, or assistive technology you were using, if relevant; and
• the best way for us to contact you.

We will review accessibility feedback and make reasonable efforts to respond and address identified barriers.

Alternative Formats

Upon request, we will make reasonable efforts to provide publicly available information and communications in an accessible format or with appropriate communication support, where required and reasonably available.

Please contact us to discuss your specific needs.

Changes to This Accessibility Statement

We may update this Accessibility Statement as our website, accessibility practices, technologies, or legal obligations change.

The most current version will be posted on the Tribute Art™ website with the updated date shown above.